Workplace culture and employee experience are the two crucial factors that influence any organization's growth. Although COVID 19 has changed the trend of 9 to 5 sitting at a cubicle to a flexible working hour, sitting on a couch or bed with other home chaos. There still exists an internal association of every employee in each other's life.
In distinct teams, working collectively to achieve a target, however, all that any team members demand in return is not just the credits but an experience that helps their personal development and motivation to work more and more. Moreover, it plays a vital role for women employees who have just restarted their careers.
An organization can provide you with an Air conditioner, cushioned chair, and all the tools required to work but creating a healthy environment is the responsibility of every employee, irrespective of the location. To learn a few ways how you can participate in enhancing the employees experience, follow below.
What is employee experience?
Employee experience refers to the mental, physical and emotional journey from the interview to onboarding. Further, it continues with the department and team they work within an organization and ends at the time of their termination.
Since the hiring rate in India has increased by 42% when compared to pre-Covid days, a common reason is in search of a better employee experience. Companies with good leaders who concentrate on targets, projects, revenues, deadlines, and the employees' issues can retain them for a longer period. This also reduces the percentage of sick leaves and false excuses helping the organization grow and earn more.
Why focus on employee experience?
The benefit of employee experience is not just limited to the employees only, i.e., to achieve a satisfying environment and a good workplace diversity but is equally important for the organization to influence investors and customers. Here are 5 reasons why employers should focus on employee experience:
Better employee retention
Win the Fame game over competitors
Improve customer satisfaction
More business growth
How to improve the employee experience
The employee experience is influenced by 3 important entities of a company: environmental, social, and corporate governance. However, we can still distinct them under various categories like good, bad, better, or worst. Some of the great companies that have set great employee experience examples are:
Strategy: Started their employees' training and development programs and updated their healthcare facilities.
HP, another tech brand, believes employee experience is the most influencing factor of any business. The training session helped HP build an engagement closely with its employees, and healthcare facilities won their hearts. This led HP to increase its valuation from $16 to $26 in mere 2 years.
Strategy: Airbnb formed an employee experience group to learn about their employees individually
Airbnb seems to be the 1st one to realize and take certain measures to enhance their employee's experience back in 2013. Since it aimed to bring a homely experience to the workplace and offered equal benefits to the clients and employees, it successfully jumped to the top 6th position of the Employee Experience Index.
Strategy: Accenture discovered 3 ideal ways to enhance their employee experience, i.e. -Identifying the mid-way between
- What needs to be done and what can their employees can do.
- Understanding the employee's need to make them feel they matter.
- Working collectively on the employees' feedback to improve their experience.
Accenture, one of the famous tech businesses, also believes employees' experience can build or destroy any organization if not considered seriously. And hence, it is recently ranked in the 7th position in the Employee Experience Index.
Strategy: Microsoft implemented the 5P's strategy to retain its employees. Pay, Perks, People, Pride, Purpose.
Who does not know about Microsoft? But for sure, you might not be aware of how it cares about its employee experience. Microsoft targeted and managed to connect with its employees emotionally by following the above strategy, and its commitment to the same can be seen in its recent Software Viva, the first-ever employee experience platform (EXP).
Strategy: Cisco appointed a new team in the year 2019 to solely monitor and work on enhancing the employee experience.
Cisco, one of the renowned companies worldwide, prioritizes its employees' comfort and satisfaction. Their belief in developing and upscaling the internal employee experience has brought them many awards in the same field, like No.1 Great Place to Work.
When employees enjoy their work and wish to work, even more, the company is bound to grow exponentially. Many companies are achieving heights with the good employee experience tactic. However, the increasing cases of bad experiences for women at workplace, i.e., office harassment, have stopped many skilled women to staying back at home along with the defaming the work culture. So, the women employee experience should be one of every organization's collective top priorities to help them grow. Qween has some of the top job listings to empower every woman looking for a good workplace with satisfactory credit. If you are a woman who wants to break the bars and are willing to start your career again with the best employee experience, do check out the Qween.