Understand the Role Context Nature of Work: Inbound contact center (80 to100 calls/day) role.
Focused on customer service, query resolution, and cross-sell/up-sell of banking products.
50% Sales and 50%
Key Objective: Deliver superior customer experience and drive sales effectiveness.
Location: Noida (on-site)
Customer Service.Shift: 24/7 rotational shifts (for female employees: 6:30 AM – 9:30 PM). 5 days working, 2 days off (rotational week offs, no fixed Saturday/Sunday off). No transport provided.
Role Proficiencies:
Education: Candidate must be a Graduate or Postgraduate from a recognized institution. Currently hiring Postgraduates (fresher or experienced) and Graduates with a minimum of 2 years of experience.
Language Skills: Fluency in English and local language.
Credit score of 700 is required.
Experience:
0 - 5 Years
Salary:
2 LPA - 3.6 LPA
Diversity Candidate:
No
Location:
Mumbai, Chennai, Noida
Address:
NA
Primary Skills:
Phone Banking, International Voice Process, customer Handling