Training Head

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Key Responsibilities:

Developing programs that align with the company and unit's goals and objectives
Designing a blended learning approach via classroom, self-paced and web-based delivery mediums
Owning and Maintaining the knowledge portal with regular updates
Integrating adult learning theory and creativity into all content design elements for the creation of an interactive and effective learning experience
Creating effectiveness measurement strategy for all learning solutions to maximize the return on expectations and business impact
Building an assessment framework to ensure that the right employees are hired
Ensuring that the new hire training is effective i.e. new joiners are able to meet performance targets and throughput is maximized
Ensuring completion of various training programs by partner teams through timely and accurate reports as well as governance, ensuring through put is monitored and maintained for all batches
Conducting regular review meetings with partners for adherence to the training guidelines and regulatory requirements
Ensuring that the Training team effectively designs, launches and tracks trainings and assessments on process / product / system changes as well as common errors
Collaborating with various teams like Service Partners, Operations & Technology, Workforce Management, Sales, and others for maximizing the efficiency and effectiveness of learning interventions
Ensuring the service partners are maintaining a pool of multi-skilled workforce ready for deployment through cross-trainings on products and channels,
Ensuring reiteration of critical processes, changes, etc. on an ongoing basis with the service partners
Ensuring that data is shared by the Training team with the MIS team regularly for training-related scorecards and dashboards to be published
Staying up to date with the best practices and latest trends in the learning and development space

Role Proficiencies:

Strong communication skills
Result orientation
Project Management
Stakeholder Management

Experience:
10 - 12 Years
Salary:
1500000 LPA - 2000000 LPA
Diversity Candidate:
No
Location:
noida
Address:
noida
Primary Skills:
Planning Training, Strategies, training and development, curriculum development
Industry:
Banking/Mortgage
Job Type:
Full time
Degree:
Graduate/Post Graduate