Receptionist cum Administration Assistant

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Key Responsibilities:

Greet and assist all visitors and learners arriving at the centre, ensuring a welcoming and professional front desk experience.
Manage incoming phone calls and emails, direct inquiries to appropriate faculty or staff, and handle daily correspondence. Guide prospective learners/candidates to the right personnel.
Collect fees from learners, generate payment receipts, and maintain accurate financial records as per organizational policy.
Provide administrative support, as required, in the activities of management of centre schedules, batch assignments, admission records, and file maintenance both physical and digital.
Support attendance management through the centerâ€™s software application and generate attendance reports as required.
Coordinate basic hiring activities: schedule interviews, arrange candidate meetings.
Facilitate communication among learners, trainers, and support staff; channel queries to appropriate resources.
As required, prepare correspondence, reports, and documentation using Word, Excel, and other office applications.
Maintain the reception area, monitor supplies/stationery, and handle logistics for meetings or centre events.
Support the Centre Manager/Operations Head with ad-hoc administrative tasks.

Role Proficiencies:

Minimum Graduate in any discipline; diploma/certificate in office administration is a plus.
Proven experience in a front desk/reception or administrative support role, ideally in an educational or training environment.
Competency with MS Office Suite (Word, Excel, Outlook) and experience using web- based enterprise applications.
Strong communication English skills (written and verbal), courteous attitude, and ability to multitask in a busy learning environment. Good verbal communication skill in Marathi and Hindi.
High degree of integrity, attention to detail, and a customer service mindset.

Experience:
2 - 5 Years
Salary:
2 LPA - 3 LPA
Diversity Candidate:
No
Location:
Pimpri-Chinchwad
Address:
Pune
Primary Skills:
Communication, Computer Proficiency, Multitasking, Organizational skills, Covering the reception area, Professional attitude and appearance, Professional telephone skills and etiquette,
Secondary Skills:
Set-up, maintain files/records
Industry:
Education - Teaching - Administration
Job Type:
Full time
Degree:
Minimum Graduate in any discipline; diploma/certificate in office administration is a plus.