Ticketing Manager

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Key Responsibilities:

Manage reservations for clients and process ticket payments.
Issue/Reissue tickets and boarding passes, and handle booking modifications.
Handle client concerns and resolve issues, such as flight delays, cancellations, and missed connections.
Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service.
Maintain accurate records of transactions and client interactions.
Ensure compliance with safety and security regulations.
Stay updated on industry trends, airline regulations, and travel-related technology to provide the most up-to-date information to clients.
Assist clients with visa processing requirements, providing basic knowledge and guidance throughout the application process.
Collaborating with team members to enhance the overall ticketing process.

Role Proficiencies:

Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus).
Familiarity with visa processing procedures and basic knowledge of visa requirements.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Excellent problem-solving abilities and attention to detail.
Bachelor's degree in Tourism, or a related field, IATA Certification will be an added advantage.

Experience:
5 - 10 Years
Salary:
8 LPA - 10 LPA
Diversity Candidate:
No
Location:
Mumbai
Address:
Goregaon, East
Primary Skills:
Reservations, Knowledge of airline policies and procedures, Time management, Handling customer inquiries and resolving issues, Issuing tickets,
Secondary Skills:
Knowledge of airline systems
Industry:
Other Industry
Job Type:
Full time
Degree:
Bachelor's degree in Tourism,