Ticketing Executive : Travel & Tourism

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Key Responsibilities:

Manage reservations for clients and process ticket payments
ssue/Reissue tickets and boarding passes, and handle booking modifications
Handle client concerns and resolve issues, such as flight delays, cancellations, and missed connections
Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service
Maintain accurate records of transactions and client interactions
Ensure compliance with safety and security regulations
Stay updated on industry trends, airline regulations, and travel-related technology to provide the most up-to-date information to clients
Assist clients with visa processing requirements, providing basic knowledge and guidance throughout the application process
Collaborating with team members to enhance the overall ticketing process
Providing excellent customer service in ticket booking and inquiries

Role Proficiencies:

Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus)
Familiarity with visa processing procedures and basic knowledge of visa requirements
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks
Excellent problem-solving abilities and attention to detail
Bachelor's degree in Tourism, or a related field, IATA Certification will be an added advantage

Experience:
1 - 10 Years
Salary:
3 LPA - 4.2 LPA
Diversity Candidate:
No
Location:
Goregaon
Address:
NA
Primary Skills:
Proficiency in computer applications and ticketing software, Strong communication and interpersonal skills., problem-solving abilities
Secondary Skills:
administration skills, active listening skills, Customer Service
Industry:
Hotels & Restaurants
Job Type:
Full time
Degree:
Any Graduate