Team Leader (Tele Sales Team Handling)

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Key Responsibilities:
  • Communicates information in a timely, accurate and understood manner to all sales team members.
  • Track and accurately update operational performance files for Sales Agents on a weekly basis.
  • Manage and drive sales team target and performance.
  • Dive sales teams performance on systems and all metrics in accordance with the contractual obligation
  • Ensure regular feedback is given to Sales Agents with regards to action plans that have been set.
  • Identifying training needs of the team and developing team members via coaching, live barge-ins, feedback, training, etc.
Role Proficiencies:
  • Minimum 2yrs of experience as TL on paper.
  • Graduate or Post graduate from a recognized institution.
  • Experience in Outbound Tele calling/Tele Sales/lead generation.
  • Must have worked on dialer.
  • Experience:

    2 - 8 Years

  • Salary:

    2 LPA - 5 LPA

  • Diversity Candidate:

    No

  • Location:

    Gurgaon

  • Address:

    Gurgaon

  • Primary Skills:

    Customer Service, Team Handling, Tele Sales Team Leading, Leadership

  • Secondary Skills:

    Adaptability, Communication Skills, Time Management, Training

  • Industry:

    BPO/BPM

  • Job Type:

    Full time

  • Degree:

    Any Graduate

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