Supply chain engineering service Mechanical Engineering

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Key Responsibilities:

Verification and analysis of Technical Assistance Tickets based on available external support resources (Parts catalog, Dealer Assist & Standard labor time)
â€¢ Implement practices to improve operational efficiencies
â€¢ Investigate warranty claims & take appropriate decisionBe a process SME and take initiatives to improve team performance
â€¢ Diagnose complex automotive claim and support dealer with an effective and quick solution to fix the concern
â€¢ Control Module diagnosis as per new technology in Automotive
â€¢ Verification and analysis of Technical Assistance Tickets based on available external support resources (Parts catalog, Dealer Assist & Standard labor time)
â€¢ Implement practices to improve operational efficiencies
â€¢ Investigate warranty claims & take appropriate decision
â€¢ Be a process SME and take initiatives to improve team performance

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