Sales Operations Account Management (Women Career Comeback Program) | Qween

Sales Operations Account Management (Women Career Comeback Program)

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Key Responsibilities:

Role Objective Support the Operations Account Management team in optimizing account performance, ensuring customer satisfaction, and driving operational efficiency for key accounts.
Assist in streamlining workflows and addressing operational challenges.
Coordinate with internal teams to ensure timely and accurate service delivery.
Monitor account performance through KPIs, dashboards, and review meetings.
Support issue resolution and ensure customer satisfaction.
Contribute to revenue growth by identifying opportunities for upselling or cross-selling.
Build and maintain strong client relationships, acting as a trusted point of contact.
Strong communication and coordination skills.
Proficiency in MS Office, with a focus on Excel and reporting tools.
Analytical mindset and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Customer-oriented approach and problem-solving skills.

Experience:
2 - 7 Years
Salary:
4.6 LPA - 4.8 LPA
Diversity Candidate:
Yes
Location:
Mumbai
Address:
Mumbai
Primary Skills:
Excel, reporting dashboard, upsell, crosselling
Industry:
Capital Goods
Job Type:
Full time
Degree:
Any graduate

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