International Voice Process Customer Service

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Key Responsibilities:
  • Handle customer queries via phone with professionalism and empathy
  • Provide accurate information about products, services, and processes
  • Resolve issues within defined timelines and escalate when necessary
  • Meet process targets on quality, accuracy, and customer satisfaction
  • Adhere to company policies and compliance guidelines
Role Proficiencies:
  • Graduate / Undergraduate with relevant experience
  • 0–3 years in International Voice / BPO / Customer Service preferred
  • Excellent verbal communication skills in English
  • Willingness to work in night shifts / rotational shifts /5days working and 2 rotational off.
  • Good problem-solving and customer-handling skills
  • Experience:

    1 - 5 Years

  • Salary:

    3.2l LPA - 3.8l LPA

  • Diversity Candidate:

    No

  • Location:

    Marathahalli

  • Address:

    -

  • Primary Skills:

    International Voice Process, Customer Service, Voice Support, BPO, Call Center, Customer Care Executive, Technical Support, US Voice Process, Inbound Calls, Outbound Calls

  • Secondary Skills:

    Excellent communication, English

  • Industry:

    BPO/BPM

  • Job Type:

    Full time

  • Degree:

    Undergraduate or Graduate

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