Inbound Voice Process | Qween

Inbound Voice Process

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Key Responsibilities:

Display complete onus to customers queries
Delivering service with requisite courtesy & accuracy
adhering to product & process requirements, with nil errors
escalating customer issues to right stakeholders

Role Proficiencies:

Complying to service and sales guidelines
Achieving Call Quality targets
Cross-sell / upsell set products like (Loans and mortgages, Priority / elite accounts)

Experience:
2 - 6 Years
Salary:
3 LPA - 4 LPA
Diversity Candidate:
Yes
Location:
Mumbai
Address:
Vile Parle
Primary Skills:
communication skills
Industry:
Banking/Mortgage
Job Type:
Full time
Degree:
Graduate

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