Female Relationship Manager NRI:: Chennai & Mumbai

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Key Responsibilities:

Inform customers of new products or product enhancements to further expand the banking relationship.
Coordinate with other functional teams to provide seamless access to other products.
Ensure the enhancement of customer value by understanding and providing customized solutions.
Maintain updated and accurate relationship records for assigned customer accounts.
Penetration of group or family accounts of the existing mapped base
Track customer complaints, queries and turnaround times for customer satisfaction.
Plan and conduct special sales initiatives and events for prospective and existing corporations.
Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice.
Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
Recommend process changes in order to improve service efficiency and quality across the branch network.

Role Proficiencies:

Experience:
5 - 10 Years
Salary:
10 LPA - 12 LPA
Diversity Candidate:
Yes
Location:
Kotturpuram , Chennai /Andheri East, Mumbai
Address:
NA
Primary Skills:
NRI customers handling, value-added customer service, Retail Banking
Secondary Skills:
effective customer acquisition, servicing and deepening
Industry:
Banking/Mortgage
Job Type:
Full time
Degree:
Any Graduate