Handle and manage customer accounts efficiently. support business development activities.
Follow up with prospects and existing customers for enquiries, quotations and repeat orders. Coordinate with customers and internal teams to ensure smooth order processing. Align available stock for dispatch against pending customer orders. Coordinate with relevant departments to ensure timely dispatch and order fulfilment. Maintain customer records, follow-up status, pending orders, and account-related information. Support the sales and marketing team in achieving business targets.
Coordinate with Production, Quality, Stores, Dispatch and Logistics for smooth order fulfilment.
Track pending orders, dispatches and customer commitments.
Prepare customer-wise sales, lead pipeline and order-status reports.
Understand customer requirements and coordinate internally for timely execution. Receive and monitor customer Purchase Orders and ensure supplies are made as per agreed specifications and timelines.
Role Proficiencies:
MBA / PGDM in Marketing, Sales or related field preferred.
Experience in Food & Beverage, FMCG, Cashew, Dry Fruits or Food Ingredients will be an advantage.
Minimum 1-2 years of experience in Marketing, Sales Coordination, Customer Relationship Management, or Account Handling.
Travelling to PAN India
Experience:
1 - 15 Years
Salary:
3 LPA - 3.6 LPA
Diversity Candidate:
No
Location:
Mumbai,Surat
Address:
NA
Primary Skills:
Stock Alignment, PO Processing & Order Execution, High Internal Coordination (Stores, Accounts, Logistics)