Duty Manager: 5 Star Hotel

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Key Responsibilities:

Maintains the Log Book and effectively follows up the system to check the daily arrival list and monitors all VIP movement.
Monitors adherence to all policies and procedures to reduce bad debts and rebates.
Co-ordinates with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met.
Prepares reports on Occupancy, Average rates and Reservations.
Maintains the Guest History System and updation of all the guest profiles.
Ensure that all the operational standards set for all the processes are followed.
To ensure speedy and timely actions during emergency situations as per the SOP guidlines.

Role Proficiencies:

Experience:
4 - 10 Years
Salary:
5 LPA - 7 LPA
Diversity Candidate:
Yes
Location:
Goa
Address:
Goa
Primary Skills:
Supervisory Skills, Time Management, Decision-Making, Delegation, Teamwork, Excellent Communication Skills, Conflict Resolution,
Secondary Skills:
Operational & Technical Skills, Communication & Customer Service:
Industry:
Hotels & Restaurants
Job Type:
Full time
Degree:
Degree in Hospitality Management