Customer Service Executive: Voice Process | Qween

Customer Service Executive: Voice Process

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Key Responsibilities:

Handle customer inquiries
Provide detailed information about products, services, and policies.
Resolve customer complaints efficiently and professionally.
Maintain accurate records of customer interactions and transactions.
Use CRM tools to log and track customer interactions.
Coordinate with internal departments to resolve complex customer issues.
Participate in training sessions to improve customer service skills.

Role Proficiencies:

Immediate Joiners
Voice Process
Qualification: Graduate
Previous company Offer Letter, Experience Letter & Pay slip compulsory

Experience:
6 - 3 Years
Salary:
2 LPA - 2.5 LPA
Diversity Candidate:
No
Location:
Mohali
Address:
Mohali
Primary Skills:
Customer Service, Solving customer queries, Complaint Handling, Performance Metrics
Secondary Skills:
Time management
Industry:
BPO/BPM
Job Type:
Full time
Degree:
Graduate

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