Customer help desk in leading bank

Experience - 1 to 4 years

Location - Bangalore 

CTC - upto 3.60 LPA


Job Position  - Assistant Manager, Deputy Manager, Manager

No. of Positions - 15

 


About Liability Sales:

The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank

About the Role:

Asset Desk Managers (ADM) are responsible for driving the Cross Sell (assets) business of the bank by exploring business opportunities from existing customers of the Bank. ADMs are situated in branches and are responsible for selling asset products and services to customers based on their needs. They are responsible for handling queries to ensure customer satisfaction

Key Responsibilities

  • Identify sales opportunities for Retail Asset products to existing customers of the Bank along with looking out for acquiring new customers and building new relationships

  • Manage business relations with existing customers and branch resources to generate retail asset leads

  • Achieve sales targets as assigned by the organization on a monthly basis

  • Liaison with the branch and retail asset team to ensure smooth processing of cases

  • Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry

Qualifications:

Optimal qualification for success on the job is:

  • Graduate/ Post-Graduation from a recognized institute

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

  • Good communication (both verbal and written) skill in both English and the local language

  • Excellent lead generation and conversion skill

  • Ability to handle pressure and meet deadlines

  • Ability to successfully work as a part of a team

  • High sales orientation to meet the sales targets consistently

  • Degree:

    Any Graduate

  • Job Type:

    Full time

  • Salary:

    200000 - 360000 P.A.

  • Location:

    Bengaluru, Karnataka

  • Industry:

    BFSI Fintech & Financial Services

  • Primary Skills:

    asset desk manager, customer support manager, help desk manager

Get the latest jobs delivered to your inbox

Be the first to hear about the latest openings every Saturday by subscribing to our weekly newsletter. Never miss an opportunity!

Ultimate Virtual Interview Checklist [FREE DOWNLOAD]

Get prepared for your virtual interview with the help of this by ticking off items from the checklist. Download for FREE!

Get It Now

Looking for job opportunities? Look no further, join QWEEN and start applying for jobs. It's 100% FREE!