Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.
Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch.
Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability.
Manage a team of Relationship Manager-Branch Banking, Branch Operation & Service Manager and Branch Relationship Manager to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services.
Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications.
Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch.
Assess local market conditions and identify current and prospective sales opportunities.
Role Proficiencies:
Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate.
Experience: 5 to 10 years of relevant experience in Rural Branch Banking or allied Business.
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity.
Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically.
Attract & retain best-in class talent to meet Bank's rapid growth targets.