Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.
Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch
Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability
Manage a team of Relationship Manager-Branch Banking, Branch Operation & Service Manager and Branch Relationship Manager to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services.
Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications
Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch
Assess local market conditions and identify current and prospective sales opportunities.
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Adhere to high ethical standards and comply with all regulations/applicable laws