Assistant Manager: Phone Banking Officer (Reputed Bank) Mumbai | Qween

Assistant Manager: Phone Banking Officer (Reputed Bank) Mumbai

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Key Responsibilities:

Manage customer queries via phone banking and inbound calls
- Provide exceptional service through inbound voice processing
- Handle incoming calls with expertise and resolve issues promptly
- Cross-selling and up-selling are part of your KPI

Role Proficiencies:

- Excellent English communication skills
- Both Graduates and PGs can apply
- Age Limit:35 yrs
- Rotational shifts and rotational week offs, 5 Days working
- Night shift, no night shift for women

Experience:
0 - 2 Years
Salary:
4.5 LPA LPA - 5 LPA LPA
Diversity Candidate:
No
Location:
Mumbai
Address:
Vile Parle
Primary Skills:
Sales, Cross selling, Up selling, Customer service, Customer Relationship Management,
Secondary Skills:
Banking product and service knowledge
Industry:
Banking/Mortgage
Job Type:
Full time
Degree:
Graduate/ Post graduate

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