Assistant Manager / Manager : FIT Domestic (Corporate Hotel Booking)

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Key Responsibilities:

Arrange domestic hotel bookings for corporate clients, ensuring comfort and convenience.
Serve as a central point of contact and resource for resolving travel-related inquiries and issues.
Conduct thorough research and negotiate with hotels to secure the best rates and services
Ensure safe, efficient, and seamless travel operations for all clients.
Promptly receive and respond to incoming travel requests with efficiency and accuracy.
Negotiate competitive rates with suppliers, provide accurate costing, and showcase excellent product knowledge of domestic destinations.
Collaborate with the sales and business development teams to align with client demands and stay updated on product trends.

Role Proficiencies:

Good knowledge of operations, online platform usage and geographical knowledge
Experience- min 3 to 5 years Relevant Experience
Rotational shifts, Only for night shift its WFH / Day Shift WFO, 2 alternate Saturdays are off
Preferably from Travel / Tourism / Hospitality domain.
Self-motivated, confident with a pleasant personality, Must be team player and have team handling experience
Good knowledge of MS Office.
Excellent communication skills, negotiation skills, problem solving and escalation management.
Sustain existing clients through CRM and engagement.
Rapport building with corporate clients and suppliers
Ability to multi-task, prioritize, and manage time effectively.