Inbound Phone Banking Officer (Reputed Bank) Mumbai

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Key Responsibilities:
  • Manage customer queries via phone banking & outbound calls
  • Provide exceptional service through inbound voice processing
  • Handle incoming calls with expertise
  • Resolve issues promptly as CSR
  • Cross-selling and up-selling part of your KPI.
Role Proficiencies:
  • We need candidates with excellent English communication skills
  • Graduates and PG can apply
  • Rotational shifts and rotational week offs with 5 days working
  • No night shift for female candidates
  • No transportation provided
  • Age Limit - 35yrs
  • Experience:

    2 - 10 Years

  • Salary:

    4 LPA - 5.4 LPA

  • Diversity Candidate:

    Yes

  • Location:

    Vile Parle

  • Address:

    NA

  • Primary Skills:

    Voice Process, Fluency in English, Customer Service

  • Secondary Skills:

    Communication skills, Solving Queries, Phone Banking

  • Industry:

    Banking/Mortgage

  • Job Type:

    Full time

  • Degree:

    Any Graduate

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