Female Customer Support Associate : Email/Chat : Jaipur

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Key Responsibilities:

The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Sellers and Merchants including the appropriate escalation of Sellersâ€™ issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.

Role Proficiencies:

Bachelor Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
Candidates willing to work on Phone/chat & emails (concurrent blended profile)
Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)