Salesforce Practice Delivery Head

Apply Now Refer Candidate

Experience:  22 to 30 Years

Salary:  Upto 80 LPA

Location:  Bangalore

Key Responsibilities:                                                                                                                                                                  

  • Collaborate and influence internal key stakeholders to ensure fulfillment, technology
    support and flawless delivery of projects
  • Interact with leadership to drive delivery strategy and priorities across the vertical
    Client Relationship Management
  • Drive portfolio and create strong value proposition for clients across the value chain
  • Conduct regular customer connects to understand customer’s current and future needs andseek feedback
  • Delivery governance and cadence with teams and leadership
  • Deep knowledge and experience of executing large transformation programs
  • Experience on onsite – offshore model ways of working
  • Work closely with delivery assurance and presales team on new deals
  • Spearhead quarterly demand forecasting and resource planning aligned to requirements of the different accounts/ projects
  • Develop, drive and deploy automation led solutions and service improvements
    to deliver value added services to the customers thereby driving customer’s business
    forward
  • Deploy new ways of working on the projects to improve quality, delivery speed and
    productivity parameters Capability Development
  • Engage with current customers to identify business opportunities by providing relevant
    solutions in order to increase delivery driven revenue/ organic growth
  • Support sales team with acquisition and traction of new deals by understanding the
    customer needs and providing support in developing solutions
  • Partner with the clients to drive delivery transformation Delivery Governance
  • Manage complex project escalations, potential risks on project delivery to eliminate any
    revenue leakage and focus on margin improvement avenues
  • Execute delivery performance parameters (project heath, team pyramid, utilization,
    absolute cost, volume growth (net people addition) etc.)
  • Spearhead quarterly demand forecasting and resource planning aligned to requirements of the different accounts/ project
  • Interact with leadership to drive delivery strategy and priorities across the vertical
    Client Relationship Management
  • Customer Satisfaction  Operations focus and tracking (month and Quarter wise)
  • Create and deploy delivery strategy of the region with leadership team and key internal stakeholders
  • Experience:

    22 - 30 Years

  • Salary:

    60 LPA - 80 LPA

  • Location:

    multiple cities

  • Address:

    NA

  • Primary Skills:

    Delivery Management, Client Relationship Management, Delivery Governance

  • Industry:

    Information Technology

  • Job Type:

    Full time

  • Degree:

    B.tech

Insights and Advice

Empowering Women Through Financial Management: A Guide to Saving and Investing for a Secure Future

Women play a vital role in society, excelling in their personal and professional lives while ju ...

Read More

The Importance of Women's Networks and Communities for Professional Development and Support

In today's competitive business environment, professional networking has become a crucial a ...

Read More

How Remote Work is Leading the Way to an Inclusive Workplace

In recent years, remote work has become increasingly popular among companies of all sizes. Whil ...

Read More

Effective ways for women to break stereotypes in the workplace

Gender stereotypes are preconceived ideas about the attributes, roles, and characteristics that ...

Read More

Looking for job opportunities? Look no further, join QWEEN and start applying for jobs. It's 100% FREE!