Experience:  22 to 30 Years

Salary:  Upto 80 LPA

Location:  Bangalore

Key Responsibilities:                                                                                                                                                                  

• Collaborate and influence internal key stakeholders to ensure fulfillment, technology
  support and flawless delivery of projects
• Interact with leadership to drive delivery strategy and priorities across the vertical
  Client Relationship Management
• Drive portfolio and create strong value proposition for clients across the value chain
• Conduct regular customer connects to understand customer’s current and future needs andseek feedback
• Delivery governance and cadence with teams and leadership
• Deep knowledge and experience of executing large transformation programs
• Experience on onsite – offshore model ways of working
• Work closely with delivery assurance and presales team on new deals
• Spearhead quarterly demand forecasting and resource planning aligned to requirements of the different accounts/ projects
• Develop, drive and deploy automation led solutions and service improvements
  to deliver value added services to the customers thereby driving customer’s business
  forward
• Deploy new ways of working on the projects to improve quality, delivery speed and
  productivity parameters Capability Development
• Engage with current customers to identify business opportunities by providing relevant
  solutions in order to increase delivery driven revenue/ organic growth
• Support sales team with acquisition and traction of new deals by understanding the
  customer needs and providing support in developing solutions
• Partner with the clients to drive delivery transformation Delivery Governance
• Manage complex project escalations, potential risks on project delivery to eliminate any
  revenue leakage and focus on margin improvement avenues
• Execute delivery performance parameters (project heath, team pyramid, utilization,
  absolute cost, volume growth (net people addition) etc.)
• Spearhead quarterly demand forecasting and resource planning aligned to requirements of the different accounts/ project
• Interact with leadership to drive delivery strategy and priorities across the vertical
  Client Relationship Management
• Customer Satisfaction  Operations focus and tracking (month and Quarter wise)
• Create and deploy delivery strategy of the region with leadership team and key internal stakeholders