The IT Manager is responsible for the successful IT operations of the local office.
The role requires strong communication skills and the ability to work locally but also as part of a global team.
Manage the IT Help Desk, Desktop Support (Mac and PC)
Manages local IT functions, including IT procurement, vendor management, IT services, and related business service provision
Work within the larger community and IT team on a local, regional, and global level
Project manages local projects and either leads or takes part in global projects as required
Supports client needs including ensuring compliance of IT operations to client contracts
Directly oversees and provides leadership and professional development to local IT department
Annually establishes and manages the local IT budget in accordance with global IT policies
Works with department heads to understand each department's technological needs
Stays current with latest technology/new media trends
Role Proficiencies:
4 year degree required (preferably in Computer Science, Information Systems or Business)
8 years IT experience in a small to medium-sized organization with increasing responsibilities, including budget management preferably in an ad agency or other creative environment
4 years project management experience on both small and large scale development projects
Thorough understanding of IT technologies and methodologies, including but not limited to Windows Server, VMWare, Active Directory, JUNOS,TCP/IP, Networking , Linux, Mac OS, MS Office, Google Workspace. Working knowledge of hardware including servers and networking equipment. Additional expertise in advertising specific applications such as Avid, Adobe Creative Suite, Adobe Premiere and other related software is a plus.
Ability to work under pressure in a fast-paced creative environment with excellent customer service skills
Ability to interact with internal (and external clients as needed) at a variety of levels and across functions
A proven track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
Highly organized with a keen sense of attention to detail and follow through skills
Ability to prioritize a large number of tasks and self manage
After hours work required
Experience:
8 - 12 Years
Salary:
8 LPA - 10 LPA
Diversity Candidate:
No
Location:
Mumbai
Address:
Prabhadevi
Primary Skills:
Manage the IT Help Desk, Desktop Support, windows server, networking, Linux