Branch Relationship Head

Apply Now Refer Candidate
Key Responsibilities:
  • Effectively manage a team Premium RMs (i.e. Burgundy, Priority & NRI) and ensure that they meet the organizational goals of liability book growth, fee income and portfolio quality metrics
  • Building and maintaining strong relationships with high-value customers, including individuals, businesses, and corporate clients, to understand their financial needs and offer appropriate banking solutions
  • Supervising and guiding the branch relationship team, which may include relationship managers and support staff. Providing leadership, training, and mentoring to ensure the team performs optimally and meets their objectives
  • Providing expert financial advice and guidance to customers on investment opportunities, asset allocation, insurance, loans, and other financial products based on their individual needs and risk tolerance.
  • Ensuring excellent customer service delivery by resolving customer queries, complaints, and issues promptly and efficiently. Striving to exceed customer expectations to enhance customer satisfaction and loyalty.
  • Analyzing the branch's performance and preparing reports for higher management. Tracking key performance indicators (KPIs) and implementing strategies to improve business metrics and overall branch performance.
  • Collaborating with other departments within the bank, such as operations, credit, and marketing, to streamline processes, improve service delivery, and foster a cohesive working environment.
  • Increase the liability book size of NTB and ETB customers mapped to the reporting RMs.
Role Proficiencies:
  • Graduation/ Post Graduation from a recognized university
  • Minimum 8-9 years in a relevant role/ BFSI sector
  • Good communication (both verbal and written) skill in both English and the local language
  • Ability to manage complex client situations
  • Ability to coach and mentor others
  • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
  • Experience:

    9 - 16 Years

  • Salary:

    10 LPA - 18 LPA

  • Diversity Candidate:

    No

  • Location:

    Bengaluru

  • Address:

    Bengaluru

  • Primary Skills:

    Financial Knowledge, Customer Service, CASA, Portfolio Management, Wealth Management

  • Secondary Skills:

    Sales and Cross-Selling, Teamwork and Collaboration

  • Industry:

    Banking/Mortgage

  • Job Type:

    Full time

  • Degree:

    Any Graduate

Newest Jobs

Companies hiring

Company-Image
Company-Image
Company-Image
Company-Image
Company-Image
Company-Image
Company-Image
Company-Image
Company-Image
Company-Image

Insights and Advice

Check All Blogs
Blog-image

Empowering Women in the Banking Sector: Opportunities for Freshers and Experienced Professionals

In today's dynamic job market, the banking sector offers exciting opportunities for women a ...

Read More

Blog-image

Accounting and Finance Jobs for Freshers with Qween

Are you a recent graduate eager to kickstart your career in accounting and finance? Look no fur ...

Read More

Blog-image

Mind the Gap: Strategies for Career Progression in Male-Dominated Industries

In India, the narrative around women in the workforce is changing. We're seeing a rise in f ...

Read More

Blog-image

Understanding Different Interview Formats: Virtual, Panel, and Behavioral

In the dynamic world of job hunting, interviews are the gateways to career opportunities. Each ...

Read More

Looking for job opportunities? Look no further, join QWEEN and start applying for jobs. It's 100% FREE!

Lets Start Working
Quick Links
Latest Blogs
Contact Us
Subscribe Newsletter


Copyrights © Qween, Terms & Conditions | Privacy