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CEC Officer - Outbound - Retail Liabilities

We have an opening for CEC Officer - Outbound - Retail Liabilities as Assistant Manager, with a leading Bank in the Indian Private Sector Thane, with an experience of minimum of 6 months.

Job Role

  • Calling customers for various service and sales related campaigns – related to Retail Liabilities
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
  • Cross-selling of various bank products
  • Attaining Targets on sales conversions and cross-selling
  • Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues

 

Job Description

  • Calling customers for various service and sales related campaigns – related to Retail Liabilities
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
  • Cross-selling of various bank products
  • Attaining Targets on sales conversions and cross-selling
  • Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues
  • Office Visit maximum twice a month to Thane for 4hrs or full day, usually will be intimated 1 week prior, can be Saturday also.
  • Laptop, mobile Nokia phone to receive calls, paying WiFI monthly will be provided, secluded noise-free corner without disturbance or family members moving back and forth needs to be available.
  • Compensation same as WFO
  • Proof of residence formal address proof in the candidates’ name or his/ her parent's name since RCU is mandatory
  • Qualification:

    Graduation

  • Job Type:

    full_time

  • Salary:

    2.14 LPA to 2.5 LPA

  • Location:

    Thane, Thane, - Mumbai , Maharashtra , India

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