Virtual Assistant
India’s Top Most Customer Service Provider is looking for great communicators who are passionate about relationship building & problem solving. Join them and be an integral part of their exciting growth journey.
Please note people working full time are not eligible for the opportunity.
Pre Requisites:
- Your own Working space
- Proper working desk with a chair
- In quiet part of the home with good telephone network
- Fast Internet connection.
Description:
VAs are allocated multiple dedicated clients who require help with several recurring tasks, some of which are:
- Online Research
- Calendar Management
- Social Media Management
- Sales lead management
- Excel Reporting
- Inbox cleanup & drafting emails
- Creating databases, data entry
- Follow-ups/project manager
- Other recurring tasks
Shifts:
Please note, this role follows a five-day work week (Monday- Friday).
- US:
Either of the following may be allocated as per company requirement:
- 9:30 p.m. - 6:30 a.m. IST
- 6:30 p.m. - 3:30 a.m. IST
- India: 9:00 a.m. - 7:00 p.m. IST
Hiring and Joining:
- Three rounds of telephonic and Video interviews testing communication, problem-solving, and research skill.
- Upon selection, training through an online module and facilitated by a trainer to be provided up to 4 weeks.
- Official joining is the date on which first client is assigned.
- Probation for a 2-month period from the date of joining.
- Notice period of 2 months.
Remuneration
a) Post - Probation
- Over the 1st 15 months, all virtual employees will be eligible to go through 5 promotion cycles. Each promotion cycle happens in 2-4 months depending on the performance, number of clients and booked hours. With each promotion cycle the virtual employee will be promoted to the next slab with a higher pay and more responsibility (more clients).
The pay range for each promotion cycle will be as per the following table:
|
Number of Booked
hours/month
|
India (CTC)
(INR)
|
US CTC
(INR)
|
| < 105 |
NA |
18000 |
| 105 - 135 |
18000 |
25000 |
| 135 - 165 |
23000 |
31000 |
| 166 - 200 |
27000 |
36000 |
| > 200 |
30000 |
40000 |
- Additionally 15% extra pay for Sunday working option.
- Bonus
- 15000 bonus on successfull completion of 12 months
- 15000 bonus on successfull completion of 21 months
b) Probation (1st two months)
- India: INR 15k/month
- US: INR 18k/month
-
Qualification:
Minimum 2 years of Experience in relevant field
-
Job Type:
full_time
-
Salary:
18,000/- to 40,000/- pm
-
Location:
Work From Home, Anywhere in India, 400001 - Mumbai , Maharashtra , India
