Technical Customer Support role : Chat and Email Support, Hyderabad

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Key Responsibilities:

Graduates & Above with 1-2 years of experience in digital marketing and advertising
CEFR Written skills : C1
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
DV/ CM/ SA360 / Campaign Manager / Google Ads etc
Chat and email support, troubleshooting
Ticket and transactional account management
Technical support & troubleshooting experience
Customer service/ engagement

Role Proficiencies:

Advertising agency exp
Complete campaign life cycle management exp
Fundamental SQL, AI & ML
Assessments : Versant Written Test, Mettl
Open to look at talent pool Outside of Hyderabad, Travel + Stay can be looked at.

Experience:
1 - 10 Years
Salary:
3 LPA - 5.5 LPA
Diversity Candidate:
Yes
Location:
Hyderabad
Address:
NA
Primary Skills:
CEFR Written skills, Excellent written and verbal communication skills, DV/ CM/ SA360 / Campaign Manager / Google Ads etc, Technical support & troubleshooting experience
Secondary Skills:
Advertising agency exp, Complete campaign life cycle management exp, Fundamental SQL, AI & ML
Industry:
BPO/BPM
Job Type:
Full time
Degree:
Any Graduate