Customer Support Executive: International Non Voice | Qween

Customer Support Executive: International Non Voice

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Key Responsibilities:

Customer service process: Overseeing the customer service process, including monitoring and standardizing it
Customer issues: Resolving customer issues, and following up to ensure the customer is satisfied
Team management: Supervising a team of customer service professionals, including training them and helping them improve
Customer experience: Interacting with customers to ensure they have a positive experience
Customer experience: Interacting with customers to ensure they have a positive experience
Quality assurance: Performing quality assurance surveys with customers

Role Proficiencies:

Meeting customer needs and expectations
Chat Support

Experience:
0 - 4 Years
Salary:
3 LPA - 3.24 LPA
Diversity Candidate:
Yes
Location:
Gurgaon
Address:
Udyog Vihar, Sector 18,Phase IV
Primary Skills:
Problem-solving, Technical proficiency, Active listening
Secondary Skills:
Time management
Industry:
BPO/BPM
Job Type:
Full time
Degree:
Graduate

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