Experience: 1 to 3 Years

Salary: upto 2.40 LPA

Location: Jogeshwari East (Mumbai)

Key Responsibilities:

• Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.
• Intercept and respond to Incoming calls.
• Accurately document the customer's personal information including phone number, address and other order information.
• Persuasively engage the customer in conversation to understand their current or future space requirements.
• Ask relevant leading questions to understand the customer's needs and note the same.
• Follow prepared sales script to provide accurate information about a space requirements

Role Proficiencies:

• 1-3 years of previous experience in customer service or telemarketing preferred
• Able to accept constructive criticism and continually improve sales techniques
• Fluency in English is essential, bilingual is preferred
• Excellent communication and interpersonal skills
• Professional experience using online forms
• Should also be open to work on Incentive basis