Senior Product Manager - Conversational Banking- Chatbot

Looking for the role of Sr. Product Manager - Conversational Banking, who has experience in Chatbot / Whatsapp / Voicebot.
Preferable experience in delivering successful internet products.

Product Analyst – Conversational Banking

As a Product Manager, you will be working with product team to identify, document and evaluate product requirements and define measures of success. You will be responsible for collecting product data, analyzing customer behavior, industry trends to identify new product features aligned with business goals, doing customer research, and developing new features. Product suite under conversational banking includes Chatbot, WhatsApp and Voicebot.

Our PAs typically have:

Analytical thinking, problem solving and comfortable with numbers

Ability to think strategically and drive ideas into action

Sense of ownership

Knowledge of customer experience and user experience design principles would be a plus

Endlessly curious

Attention to detail

Excellent communication across teams

Ability to use data to make assumptions, develop business cases and complete root cause analyses

Goal is to track down the conversational data and design great customer self-servicing experience

Who we prefer?

A passionate individual with 1 - 4 years of experience in delivering successful consumer internet products. Prior experience with conversational products will be a bonus

Influence PMs, engineers, and business stakeholders through communicating various data-driven insights and user centric research

Experimental mindset and ability to conclude hypothesis via data

Focused to analyze using different data sources and dig deeper into specific problems and generate insights

Manage sprints, product release and launches on regular intervals

Experience in conversational AI or servicing products would be an added advantage

Education Qualification:

Bachelor’s degree in Engineering, Economic/Statistics, Mathematics, or any related field. MBA would a plus.

  • Degree:

    Bachelor’s degree in Engineering, Economic/Statistics, Mathematics, or any related field / MBA

  • Job Type:

    Full time

  • Salary:

    2000000 - 2500000 P.A.

  • Location:

    Mumbai, Maharashtra

  • Industry:

    BFSI Fintech & Financial Services

  • Primary Skills:

    chatbot, conversation banking, conversational AI, conversational banking, voice bot, whatsapp

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