Retail Net Banking Support / L2 Support / Production Support

Experience - 4 to 8 years

Location - Jaipur

CTC - upto 15 LPA


Expertise and Experience:

  • 4-8 years of experience
  • Handled production support preferable on net banking/ mobile banking
  • Should have strong analytical and problem-solving ability.
  • Engage with vendor and internal BSG/Product teams/ IT operation team
  • Should be proactive with a zeal to learn and have an inquisitive attitude.
  • Understanding the importance of adherence to processes and defined service levels would be important.
  • Should be flexible to learn and move around technologies.
  • Good verbal/written communication skills
  • Should have good in analytical skills and hands-on in Log level analysis
  • Flexible enough to adjust to changes in work, technology, team, etc.
  • Should have a perfectionist approach to strive zero- defects in system.
  • Provide L2 support and do analysis of day to day production issues and troubleshooting of issues to find out the RCA
  • Handle UAT/SIT environment

Skills & Competencies:

  • Strategic mindset to work independently, drive support and report updates to leadership.
  • Ability to get the User Acceptance Testing done with defined use cases
  • Knowledge of Oracle database / SQL / PL-SQL is must
  • Knowledge in API understanding is preferable
  • Knowledge of SDLC concepts.
  • Understanding of Java /Application server like WebLogic.
  • Degree:

    Any Graduate

  • Job Type:

    Full time

  • Salary:

    1000000 - 1500000 P.A.

  • Location:

    Jaipur, Rajasthan

  • Industry:

    BFSI Fintech & Financial Services

  • Primary Skills:

    oracle, pl/sql, sdlc, api

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