Customer Service Manager/ Relationship Manager(Reputed Bank) Punjab Rural

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Key Responsibilities:

RM Role-Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
RM Role-Ensure account activation and subsequent maintaining the health of accounts. Focusing on overall CASA growth for Rural Banking business.
CSM Role-Ensure superior customer service to capture larger wallet share of population and drive volume of business across the catchment area.
CSM Role-Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth.
CSM Role-Analyzing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions.

Role Proficiencies:

Experience:
2 - 10 Years
Salary:
8 LPA - 11 LPA
Diversity Candidate:
No
Location:
Nabha, Doraha, Sirhind
Address:
NA
Primary Skills:
Lead Generation, Banking Sales, CASA growth for Rural Banking business
Secondary Skills:
Rural Banking, Relationship Management, Customer Satisfaction, Team Lead
Industry:
Banking/Mortgage
Job Type:
Full time
Degree:
Any Graduate