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Business Operations Associate

A company that designs and builds data storage and data protection solutions in India, for India is looking to hire a Business operations associate to work from the office.

To start with, candidate will work from home till the office re-opens.

Job Description:

Business Development:
- Initial response and preparing quote for leads that come to company sales mailbox / from vendors
- Track expiring/expired warranties to generate first AMC email and quote
- Follow-up phone calls and emails for open product sale and AMC opportunities
- Update above activities in master records, and set follow-up schedule

Back-end documentation: 
- Generate draft SO for customer purchase orders in ERP
- Generate draft material movement documents such as DC, material transfer, e-waybill in ERP
- Enter, scan, upload and update courier/logistics data into ERP
- Verify incoming supplier invoices for acceptance

Operational Communications:
- Follow-up with customers for payment
- Follow-up with courier agency/customer for pickup/delivery of courier/shipments

Skills:

- Excellent communication, relationship management, organised, time management, familiarity with IT products

- Familiarity using an ERP / CRM system
- Ability to build strong relationship with customers and close orders on phone or mail
- Enthusiastic, hard working, well organized and able to prioritize

- Ability to communicate clearly & set expectations
- Ability to balance simultaneous projects, evaluate workload and prioritize tasks based on criticality
- High level of detail orientation and organizational skills
- Demonstrated sense of urgency to attain and exceed desired results
- Troubleshooting and creative problem solving skills; know when to act quickly

 

 

  • Qualification:

    Two to three years experience in similar profile

  • Job Type:

    full_time

  • Salary:

    Up to 20,000 pm

  • Location:

    Bangalore, Bangalore, - Bengaluru , Karnataka , India

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