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Quality Analyst - Delhi

A reputed BPO in Delhi is looking to hire Quality Analyst.
Description:
- Contribute significantly to the reduction of business risk
- Improving the quality of call center agents calls (voice and email)
- Continuous improvement in business processes
- Reduction of agent attrition
- Improvement of overall contact center performance
 
- Highlighting areas of risk in your business
 
Must know either of the following language:
Assamese, Bengali, Hindi, Gujarati, Kannada, Kashmiri, Malyalam, Marathi, Oriya, Punjabi, Tail, Telugu
  • Qualification:

    Minimum 2 years of experience of working in a call center

  • Job Type:

    full_time

  • Salary:

    Upto 30,000/- pm

  • Location:

    , Delhi NCR, - Delhi , Delhi , India

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