Mumbai's leading non-banking Finance company is looking to hire Collection Head to work from their office Located in Thane.
Domain: Two Wheeler Finance.
- Monitoring Entire collection Process from X Bucket to 6 & >6 Bucket team including Field executive (Nonstarter till NPA cases)
-Analysis of issue of Each team daily, need to give solution till it gets resolved to team leaders ( query includes, Target strategies, General training, pending recruitments follow-ups, PC issues etc
- Conducting monthly meet with each team on discussion of monthly targets and motivational talks to achieve the same.
- Preparing monthly Reports as asked by Management.
- Managing entire Seizure process till resale of repossessed vehicle includes conducting auctions, after auction analysis of prices and approve cases in good rates).
- Monitoring on customer desk process (walk in customers) including inbound calling team & solving their queries and issues.
- Meeting with outsiders for new seizure agency tie up and other meets related to improving technology .
- Monthly meet with existing owners of seizure agency for any concern and issues if any along with coordination on calls on regular basis.
- Monitoring and managing monthly Budget.
- Releasing monthly Staff incentive of collection team.
- Releasing monthly Seizure, legal & auction invoices.
- Case study of problematic and critical case till the solution .
- Training to down line timely.
- Yearly EMI collection target assigned by management need to achieve.
- Yearly Penalty collection target assigned by management need to achieve . bounce opening number should match with closing number.
- Seizure loss should be managed as assigned budget by management.
- Non starter, GEO, Fi waived ratio management.
Minimum 10 years of experience in relevant field.
9 Lakhs PA
Wagle estate, Thane, 400604 - Thane , Maharashtra , India